Incendonet Announces Upcoming Release of SpeechBridge® 5

SpeechBridge 5 brings the power of speech automation to businesses of all sizes

Encinitas, CA, August 15th, 2013 –Incendonet, Inc., a leading provider of speech automation solutions for the enterprise, today announced the upcoming release of SpeechBridge 5. SpeechBridge 5 brings the latest advances in automatic speech-recognition and Text-To-Speech solutions to enterprises of all sizes as a seamless enhancement to their business communications. SpeechBridge 5 incorporates significant enhancements to address our customers’ ever changing needs in today’s business environment.

Key enhancements to SpeechBridge 5:

   •    Speech-enabled press or say menus can be added from the admin website
   •   Configurable confirmation prompting and call handling based on recognition probabilities have increased accuracy up to 10% for Speech Attendant
   •   Enhanced support for configurable variables within VoiceXML application templates simplifies customization
   •   Enhanced logging streamlines advanced troubleshooting and reporting detail for custom IVR applications
   •   Support for Remote Desktop Protocol (RDP) clients to connect to the console GUI

Additional control of how callers are routed and a continued focus on ease of customization as customer requirements evolve are the focus of SpeechBridge 5. With increasingly mobile work forces and customer bases, providing safe, hands-free solutions driven by simple speech commands has become a necessity for servicing callers on the go and empowering mobile workers to be productive out in the field.

“SpeechBridge 5 is significantly more accurate, easier to customize, and allows for more advanced configuration to meet our customers ever evolving needs,” said Gary Hegna, CEO of Incendonet. “Simply put, it’s by far the best speech automation solution available for small and medium sized enterprises.”

Channel partners can download the software, release notes, and upgrade instructions in the Partners section of http://www.incendonet.com as of September 2nd, 2013. All end customers with a current technical support or software assurance subscription are eligible for this upgrade. Resellers that have end customers who are not current with their technical support or software assurance can either email sales or call (760) 944-7698 and say “sales” to receive a quotation to make them eligible.

About Incendonet, Inc.
Headquartered in Encinitas, California, Incendonet Inc. is a leader in providing advanced speech automation solutions to enterprises of all sizes as a seamless enhancement to their business communications. With the SpeechBridge® family of products, taking advantage of the latest advances in automatic speech recognition and text-to-speech solutions has never been as easy or cost effective. SpeechBridge appliances are available directly from Incendonet and through select VARs and IP-PBX OEM partners. For more information about SpeechBridge and how automated speech recognition solutions can benefit your organization, please visit http://www.incendonet.com or call (760) 944-7698.

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